How To Take Orders On Fiverr

Introduction.

Fiverr is one of the best platforms for freelancers to showcase their skills and make money. If you’ve ever thought about offering your services online, Fiverr is a great place to start. It’s easy to use, has a massive customer base, and provides a simple way to connect with clients.

But for a lot of people, the challenge isn’t just setting up a profile or creating gigs. It’s learning how to effectively take orders and get paid for the work you do.

If you’re just starting on Fiverr, or maybe you’re already on the platform but struggling with how to take orders, you’re in the right place.

In this post, I’ll walk you through everything you need to know about taking orders on Fiverr, from creating the perfect gig to managing client expectations. Plus, I’ll cover some common questions people have when getting started.

So, let’s jump in!

Setting Up Your Fiverr Profile: Your First Step

Before you can take any orders, you need a solid Fiverr profile. This is where potential clients will check out your skills and decide if they want to work with you. Here’s what you need to focus on:

Choose the Right Niche: Fiverr offers a ton of categories like writing, graphic design, video editing, and more. Pick something you’re good at and make sure to position yourself as an expert in that field.
Create an Attractive Profile Picture: This might sound obvious, but your profile picture matters! Use a clear, friendly photo that reflects your professional persona.
Write a Clear Bio: In your bio, make sure to explain who you are, what you do, and what makes you different from other freelancers. Be concise but make it personal. Clients want to know they’re working with a real person, not just a faceless profile.
Showcase Your Skills: Add a list of your skills and make sure your profile is complete. Fiverr lets you add certifications, past work, and more. The more details you include, the better!

Now that your profile is set up, let’s talk about how to take orders.

How Do I Create Gigs That Attract Orders?

Creating a gig on Fiverr is where the magic happens. This is where you set your services, your pricing, and your terms. Here are some tips to help you create gigs that attract attention:

Use a Catchy Title: Your gig title is the first thing people will see, so make it count! Use clear, straightforward language and mention exactly what you offer. For example, instead of saying “I’m a great logo designer,” say “I will design a professional logo for your brand.”
Write a Detailed Description: When creating your gig description, explain exactly what you’ll deliver. Be specific. If you’re offering to write blog posts, mention the word count, tone, and any special details you’ll include. The more transparent you are, the more confident your clients will feel in placing an order.
Add Relevant Tags and Categories: Fiverr uses tags and categories to match buyers with sellers. Make sure your gig is placed under the right category and that you use all the relevant tags. This will help you get found by the right people.
Set Realistic Prices: Pricing is a big part of Fiverr. As a beginner, you might want to start with competitive prices to build up your reviews and reputation. But be careful not to undersell yourself. Offer good value for the price, but don’t give away your skills for too little.
Include a Portfolio: If you have samples of your previous work, definitely upload them to your gig. Having a portfolio shows clients what you’re capable of and helps them make an informed decision.

How Do I Accept Orders?

Now, let’s talk about what happens once your gig is live and you start getting those order notifications.

The Order Button: Once a client sees your gig and decides to work with you, they’ll click the “Order” button. If it’s a custom request, they’ll message you first to discuss details. Make sure to respond quickly—Fiverr is a fast-paced marketplace, and quick responses show professionalism.
Clarify the Requirements: Before accepting an order, make sure you understand exactly what the client wants. Ask any questions you need to, so there are no surprises later on. If they’ve selected a package, make sure they’ve chosen the right one for their needs.
Agree on Timelines and Deadlines: Fiverr allows you to set deadlines for your gigs. Be realistic about how long it will take you to complete the work. And always communicate with the client if something comes up or you need more time. It’s better to be upfront about delays than to miss deadlines.
Create a Clear Scope of Work: Once everything is clear, confirm the scope of work with the client. This is important for both parties. By clearly laying out what you’ll deliver, you can avoid any misunderstandings down the line.
Accept the Order: Once everything is clear and you’re both on the same page, you can accept the order. The client will make the payment upfront (Fiverr handles this), and you can get started on the work.

Managing Orders and Clients

Taking orders on Fiverr isn’t just about accepting the job. It’s also about managing the process and keeping your clients happy. Here’s how to do that:

Stay Organized: Keep track of all your active orders and deadlines. Fiverr gives you a dashboard where you can see the status of each job. Use this to stay on top of your work and make sure nothing slips through the cracks.
Communicate Effectively: Communication is key. Make sure you’re in touch with the client throughout the process, especially if there are any changes or delays. Fiverr also has a built-in messaging system where you can chat directly with your clients.
Be Professional and Friendly: Treat your clients with respect and professionalism. Even if you’re in a casual setting, remember this is still a business transaction. A friendly, respectful tone will make your clients feel valued.
Deliver on Time: This one goes without saying, but delivering your work on time is critical. Not only does this make clients happy, but it also helps build your reputation and increases the chance of getting repeat business.
Request Reviews: After delivering the work, ask the client for feedback. Reviews are crucial for your Fiverr profile. Positive reviews will help attract more clients, while constructive feedback can help you improve.

FAQs

1. How do I get my first order on Fiverr?

To get your first order, focus on creating a strong gig, setting competitive prices, and offering great customer service. Once you’ve built a good profile and gig, start promoting your services on social media or other platforms to drive traffic to your Fiverr page.

2. Do I need to offer multiple packages for my gigs?

Not necessarily, but it can help. Fiverr allows you to offer multiple packages for each gig, so you can provide clients with different options based on their needs and budgets. It’s a good idea to at least offer a basic, standard, and premium package.

3. How long will it take to start getting orders?

It can vary. Some sellers get their first order within a few days, while others might take longer. It’s important to be patient and keep improving your gig and profile. The more visible and well-optimized your gig is, the higher the chances of getting noticed.

4. Can I cancel an order on Fiverr?

Yes, you can cancel an order if there are valid reasons. However, frequent cancellations can harm your reputation. Always try to communicate with the client first and resolve any issues before resorting to cancellation.

5. How do I handle difficult clients?

The best way to handle difficult clients is through clear communication. If a client is unhappy, try to understand their concerns and offer solutions. If things don’t work out, Fiverr’s support team can mediate the situation.