How To Add FAQ In WordPress

How To Add FAQ In WordPress



Adding Frequently Asked Questions (FAQs) to your WordPress website can significantly improve user experience and provide valuable information to your visitors.

FAQs help address common queries and concerns, saving both your time and your visitors’ time by providing quick and accessible answers.

In this article, we will explore different methods to add FAQs to your WordPress website, enabling you to create a comprehensive and user-friendly resource for your audience.

With the right approach, adding FAQs to your WordPress website is a straightforward process that can be accomplished through plugins, custom coding, or utilizing built-in WordPress features.

By incorporating FAQs, you can enhance your website’s usability, reduce customer support inquiries, and showcase your expertise on specific topics.

Whether you are managing an e-commerce store, a business website, or a personal blog, the ability to provide clear and concise answers to common questions can greatly benefit your online presence.

So let’s dive into the various methods of adding FAQs to your WordPress website and explore how you can make the most out of this powerful feature.

How Do I Add FAQs in WordPress?

FAQs help address common queries, alleviate concerns, and guide users through your website’s content and features. 

In this article, we will explore different methods to add FAQs to your WordPress website, allowing you to create a comprehensive and user-friendly resource for your audience.

Method 1: Use an FAQ Plugin.

One of the simplest and most popular ways to add FAQs to your WordPress website is by using an FAQ plugin. 

There are several plugins available that offer user-friendly interfaces and customizable options to create and display your FAQs. Here’s a step-by-step guide to get you started:

  • Install and activate an FAQ plugin from the WordPress plugin repository. Some popular options include “Accordion FAQ,” “Ultimate FAQ,” and “Easy FAQs.”
  • Once activated, you’ll find a new FAQ menu in your WordPress dashboard. Click on it to create your first FAQ.
  • Add a title for your FAQ section and begin adding individual questions and answers. You can categorize your FAQs and reorder them as needed.
  • Customize the appearance of your FAQs by selecting a layout, choosing colours, and adjusting styling options provided by the plugin.
  • After creating your FAQs, you can add them to any page or post using shortcodes or Gutenberg blocks provided by the plugin. Simply insert the shortcode or block into your desired content area, and the FAQs will be displayed accordingly.

Method 2: Manual Implementation.

If you prefer a more hands-on approach, you can manually add FAQs to your WordPress website without using a plugin. 

This method requires a basic understanding of HTML and CSS. Here’s how you can do it:

1. Access the WordPress editor for the page or post where you want to add the FAQs.

2. Create a new section or div container to hold your FAQs. Give it a unique ID or class for styling purposes.

3. Within the container, create individual question-and-answer pairs using HTML markup. For example:

<div class="faq">

  <h3 class="question">Question 1</h3>

  <div class="answer">

    Answer 1 goes here.



4. Repeat the above step for each question and answer pair, adjusting the content as needed.

5. Customize the appearance of your FAQs by adding CSS styles to your theme’s stylesheet or using a custom CSS plugin. You can modify font styles, colours, and spacing to match your website’s design.

6. Save the changes and preview your page to see the FAQs in action.

Method 3: Utilizing WordPress Gutenberg Blocks.

If you are using the Gutenberg block editor introduced in WordPress 5.0, you can leverage the built-in “Accordion” block to create an FAQ section. Here’s how:

  • Create a new page or edit an existing one using the Gutenberg editor.
  • Add a new “Accordion” block from the available blocks.
  • Enter your question as the block title and provide the answer within the block content area. You can add multiple accordion blocks for different questions.
  • Customize the block settings, such as the colour scheme and icon style, to match your website’s design.
  • Repeat the above steps to add more FAQs to your page.
  • Publish or update the page to make the FAQs visible on your website.

Whichever method you choose, it’s important to organize your FAQs logically, use clear and concise language, and keep the content up to date. 

Regularly review your FAQs and make adjustments based on user feedback and evolving customer needs.


Adding FAQs to your WordPress website is a valuable way to provide helpful information to your visitors and enhance their experience. 

Whether you opt for an FAQ plugin, manual implementation, or Gutenberg blocks, the goal is to create a user-friendly resource that answers common questions and guides users through your website effectively. 

By implementing FAQs, you can save time by addressing queries upfront and improving user satisfaction.

What do you think?

Written by Udemezue John

Hello, I'm Udemezue John, a web developer and digital marketer with a passion for financial literacy.

I have always been drawn to the intersection of technology and business, and I believe that the internet offers endless opportunities for entrepreneurs and individuals alike to improve their financial well-being.

You can connect with me on Twitter


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