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How To Video Call On Upwork

How To Video Call On Upwork

How To Grow Fast on Upwork


As a freelancer or a client on Upwork, you may need to communicate with other users on the platform through video calls. 

Whether it’s for an interview, project discussion, or general consultation, video calling can be an effective way to connect with others on Upwork. 

Upwork provides an easy-to-use platform for video calling that can help you enhance your communication and collaboration with clients and freelancers. 

In this article, we will guide you on how to video call on Upwork and get the most out of this feature.

What Is Upwork?

Upwork is a global online platform that connects businesses and organizations with freelancers and independent professionals from around the world. 

The platform offers a range of services, including web and mobile development, graphic design, content creation, marketing, and administrative support. 

Upwork provides a flexible and accessible way for clients to find the talent they need, while also providing freelancers with the opportunity to showcase their skills and expertise to a wide range of potential clients. 

The platform offers various features such as job postings, proposals, messaging, and secure payment systems to facilitate smooth and efficient collaborations between clients and freelancers. 

Upwork has become one of the leading online job marketplaces, with millions of freelancers and clients from over 180 countries using the platform to find work and hire talent.

Why Should I Do Video Calls On Upwork?

Video calls are becoming more popular in the world of work, especially with the rise of remote work. 

Video calls can help you build a stronger relationship with your clients, increase productivity and efficiency, and ultimately lead to better project outcomes. 

Upwork provides a seamless platform for video calls with clients, enabling you to communicate effectively and collaborate with ease.

1. Allows You to Build Trust With Clients.

One of the key benefits of video calls on Upwork is the ability to build trust with your clients.  When you can see each other face-to-face, it can help to establish a stronger working relationship and build rapport. 

Video calls can also help you to better understand your client’s needs and expectations, as you can pick up on nonverbal cues and expressions that may not come across in written communication.

2. Helps You Work More Efficiently.

In addition, video calls can help you to work more efficiently.  You can quickly discuss any issues or questions you have with your client, instead of waiting for an email response. 

This can save time and help you to complete projects faster. Video calls can also be used for brainstorming sessions, progress updates, and even project presentations.

3. It is Part of remote work.

Video calls have become an essential part of remote work, and Upwork recognizes this need.  As a result, Upwork provides an easy-to-use video call feature for clients and freelancers to communicate effectively. 

Video calls offer several advantages that can enhance the working relationship between clients and freelancers.

4. It allows Face-to-Face communication.

Video calls allow for face-to-face communication, making it easier for both parties to understand each other. 

With video calls, freelancers can communicate more effectively with their clients, and clients can provide feedback that the freelancer can easily understand. 

Video calls allow for a more personal connection, which can lead to better collaboration and a more productive work relationship.

5. Allows Freelancer Showcase Professionalism.

video calls can help freelancers showcase their professionalism and work ethics.  Clients can see the freelancer’s demeanour and how they present themselves, which can assure that the freelancer is reliable and trustworthy.

Freelancers can also use video calls to showcase their progress and provide visual demonstrations of their work, making it easier for clients to understand and appreciate their efforts.

How do I do Video Call On Upwork?

Upwork offers the option to conduct video calls directly on the platform, which can be a great way to communicate with clients and showcase your professionalism. In this article, we will discuss how to video call on Upwork.

1. Schedule a Video Call.

To start a video call on Upwork, you must first schedule one. You can do this through the Upwork messenger by clicking on the “Create a contract” button or by sending an offer to the freelancer/client you wish to video call. 

Once the contract or offer is accepted, you can schedule a video call by going to the “Messages” section of the contract and clicking on the “Schedule a Call” button.

2. Check Your Equipment.

Before the scheduled video call, make sure to check that your equipment is functioning properly.  This includes your camera, microphone, and speakers. You can do a test call to ensure that everything is working as it should be.

3. Join the Video Call.

At the scheduled time of the video call, open the Upwork messenger and go to the “Messages” section of the contract.  You will see a button that says “Join Video Call”. Click on this button to join the call.

4. Conduct the Video Call.

During the video call, be professional and prepared. Make sure you have a stable internet connection and avoid any distractions. 

Listen attentively to the other person and speak clearly. You can also share your screen or use the chat feature during the video call if needed.

5. End the Video Call.

Once the video call is finished, click on the “End Call” button to disconnect.  After the call, you can discuss the details of the project and agree on the next steps.

Tips for Successful Video Calls on Upwork

  • Test your equipment before the call to ensure everything is functioning properly.
  • Find a quiet and well-lit place for the call.
  • Dress professionally and be prepared.
  • Listen attentively to the other person and speak clearly.
  • Avoid any distractions during the call.
  • Use the chat feature or share your screen if needed.
  • Follow up after the call to confirm any details discussed.


video calls provide numerous benefits for clients and freelancers on Upwork.  Video calls offer face-to-face communication, allow for a more personal connection, showcase professionalism, and build trust. 

By utilizing the video call feature on Upwork, clients and freelancers can enhance their working relationships and increase productivity.

Finally, video calls on Upwork are a great way to communicate with clients or freelancers and build a successful working relationship. 

By following the steps outlined above and utilizing the tips for successful video calls, you can ensure that your video calls on Upwork are productive and efficient.

What do you think?

Written by Udemezue John

Hello, I'm Udemezue John, a web developer and digital marketer with a passion for financial literacy.

I have always been drawn to the intersection of technology and business, and I believe that the internet offers endless opportunities for entrepreneurs and individuals alike to improve their financial well-being.

You can connect with me on Twitter


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