Updated List of New USSD Codes for Mobile Operators in Nigeria

Introduction.

If you’ve ever tried to check your balance, transfer money, or recharge your phone without using the internet, you’ve probably used a USSD code.

These simple combinations of numbers and symbols are an easy and quick way to access mobile services.

In Nigeria, USSD codes are widely used by millions because they work even when you don’t have mobile data or a smartphone. But recently, many of the codes you might know have changed.

Why does this matter? Imagine being in the middle of a call, needing to check your credit balance urgently, and the code you’ve always used suddenly doesn’t work.

Frustrating, right? That’s why staying updated with the latest USSD codes is so important.

I’ll walk you through all the updated codes for major mobile operators in Nigeria, explain why these changes happened, and answer some common questions along the way.

Why the USSD Codes Were Changed

The Nigerian Communications Commission (NCC) introduced these changes to streamline the experience across all networks.

Before now, every telecom operator had unique codes for basic services, which could be confusing.

The idea behind the change is to make things simpler and more uniform for everyone, regardless of which network you’re on.

The NCC mandated that all telecom operators should adopt a unified set of codes by May 2023. The change means that, for example, checking your balance on MTN or Airtel will require the same USSD code. This is a great move towards standardization and user convenience.

The Updated USSD Codes

Here’s a comprehensive list of the new USSD codes for the major mobile operators in Nigeria, including MTN, Airtel, Glo, and 9mobile:

1. MTN Nigeria

• Recharge: 311Recharge PIN#
• Check Balance: *310#
• Customer Care: *300#
• Borrow Credit: *303#
• Data Plan Subscription: *312#
• Share Credit (MTN Share): 321Recipient NumberAmountPIN#
• Deactivate a Service: *305#

2. Airtel Nigeria

• Recharge: 311Recharge PIN#
• Check Balance: *310#
• Customer Care: *300#
• Borrow Airtime/Data: *303#
• Buy Data Plans: *312#
• Data Balance Check: *323#
• Call Me Back Request: *304#

3. Glo Nigeria

• Recharge: 311Recharge PIN#
• Check Balance: *310#
• Customer Care: *300#
• Borrow Credit: *303#
• Buy Data: *312#
• Data Balance: *323#
• Activate DND (Do Not Disturb): *305#

4. 9mobile

• Recharge: 311Recharge PIN#
• Check Balance: *310#
• Customer Care: *300#
• Borrow Credit: *303#
• Data Plan Subscription: *312#
• Data Balance: *323#
• Call Me Back: *304#

These codes now apply across all networks, meaning there’s no need to memorize different codes for different operators. This is a huge relief for many users!

How to Use USSD Codes Effectively

Using USSD codes is straightforward. Just type the code into your phone’s dialer as if you’re making a call, and press the call button. Here are some tips to ensure smooth use:

1. Always Double-Check the Code: Sometimes, network changes can take time to reflect fully. If a code doesn’t work, try again after a few minutes or contact customer care.
2. Keep Your Phone Settings Right: Ensure you have network reception. USSD codes won’t work if your phone isn’t connected to a signal.
3. Save Important Codes: Store frequently used codes in your contacts for quick access. For instance, you can save *310# as “Balance Check.”
4. Watch Out for Charges: Some USSD services, like borrowing airtime, might attract fees. Always read the prompts before confirming.

Benefits of the Unified USSD Codes

The switch to standardized codes offers several benefits:

• Ease of Use: No more juggling different codes for different networks.
• Better Service Delivery: Telecom operators can now focus on improving customer experience with simplified processes.
• Improved Access: With standardized codes, users can easily switch between networks without relearning the basics.
• Greater Accessibility: USSD codes remain a lifeline for millions of Nigerians, especially in areas with low internet penetration.

FAQs

Q: Why are all networks using the same codes now?

A: This is part of the NCC’s initiative to simplify mobile services across all networks. It’s meant to make things easier for users and ensure consistency.

Q: What happens if I use the old codes?

A: In most cases, the old codes won’t work anymore. You’ll need to use the updated ones.

Q: Are there any charges for using USSD codes?

A: Most USSD services are free, but some, like borrowing airtime, may include a small fee. It’s always good to check.

Q: Can I still transfer airtime or data with these new codes?

A: Yes! The process for transferring airtime or data remains the same, though the codes have been updated.

Final Thoughts

Keeping up with changes like this may feel like a hassle at first, but it ultimately makes life easier. The new USSD codes are designed to give you a smoother experience and save you time.

If you’re ever unsure about which code to use, save this guide for reference or contact your network provider’s customer care.

What do you think about the updated USSD codes? Do you find them easier to use? Let me know!