Introduction.
You’ve got a great business—awesome! But how do you make sure people find you when they search on Google? With millions of people using Google every day, having your business visible online isn’t just a nice-to-have; it’s a must.
This is where your Google Business Profile (formerly known as Google My Business) comes in.
It’s a free tool from Google that helps your business appear in local searches and on Google Maps. The catch? You need to set it up correctly and optimize it so it stands out.
Let me walk you through how to make your business more visible on Google and reach more customers.
What Is a Google Business Profile?
Let’s start with the basics. A Google Business Profile (GBP) is like your business’s online storefront. It shows your business name, address, phone number, hours, photos, reviews, and more—all in one place.
You’ve probably seen these profiles when you search for something on Google, especially in that box on the right-hand side or in the Google Maps results.
Why does it matter? Well, around 46% of all Google searches are looking for local information.
That’s a lot of potential customers who could be walking through your door!
How Do I Create a Google Business Profile?
If you haven’t set up your profile yet, no worries. It’s super easy. Here’s how to do it:
1. Sign in to Google
First, you’ll need a Google account. If you already use Gmail or Google Drive, you’re good to go. If not, you’ll need to create one.
2. Go to Google Business Profile
Visit business.google.com and click “Manage Now.” Google will guide you through the steps.
3. Enter Your Business Details
You’ll need to provide your:
- Business name
- Address (or select “I deliver goods and services to my customers” if you don’t have a physical location)
- Phone number
- Website (if you have one)
4. Verify Your Business
Google wants to make sure your business is legit, so they’ll send a postcard to your address with a verification code. This can take a few days. Once you get it, enter the code to verify your business.
5. Complete Your Profile
Now, fill in all the details:
- Hours of operation: Be accurate—no one likes showing up to a closed business.
- Business Category: Choose the one that best describes what you do.
- Photos: Add high-quality pictures of your storefront, products, or services. Businesses with photos get 42% more requests for directions on Google Maps.
- Description: Write a short, catchy description of your business. Keep it simple but highlight what makes you unique.
How Do I Optimize My Google Business Profile?
Creating a profile is just the first step. Now, you need to optimize it so it stands out from the competition.
1. Use Keywords
Think about what your customers might type into Google when looking for a business like yours. These are your keywords.
If you run a bakery, for example, words like “best bakery in [your city],” “custom cakes,” or “gluten-free desserts” might be relevant. Add these keywords naturally in your business description.
2. Add Photos Regularly
Don’t just upload a few photos and call it a day. Keep adding new ones! Businesses with more photos tend to get more clicks and engagement. Show off your products, team, events, or anything that gives people a reason to visit.
3. Encourage Customer Reviews
Reviews are huge. People trust other customers more than they trust ads or even your website. 88% of people trust online reviews as much as personal recommendations.
Encourage happy customers to leave a review, and don’t forget to respond to them—both the good and the bad ones. Responding shows you care about customer feedback.
4. Keep Your Information Updated
If you change your hours, phone number, or any other details, update your profile right away. Outdated info can frustrate potential customers and send them elsewhere.
5. Post Updates
You can post updates, offers, or events directly to your Google Business Profile. Think of it like social media. Posting regularly keeps your profile fresh and gives customers a reason to keep checking back.
Why Your Google Business Profile Might Not Be Visible (Yet)
Sometimes, even after setting everything up, your business might not show up right away. Here’s why:
- You Haven’t Verified Your Profile: If you didn’t complete the verification step, Google won’t show your profile.
- Your Profile Is Incomplete: Missing information or no photos can hurt your visibility.
- Low Reviews or Engagement: Businesses with more reviews and higher engagement (like clicks and photos) tend to rank higher.
- Too Much Competition: If you’re in a highly competitive industry, it might take some time and effort to rank higher.
FAQs
1. How long does it take for my business to show up on Google?
Once you verify your business and complete your profile, it can take a few days to a few weeks for your profile to appear, depending on Google’s review process.
2. Is a Google Business Profile free?
Yes, it’s completely free. There’s no cost to create or manage your profile.
3. Can I manage multiple locations?
Absolutely! If you have more than one location, you can add and manage them all from the same Google account.
4. What if my business doesn’t have a physical address?
No problem. You can select the option to provide services at customers’ locations and hide your physical address.
Conclusion
Making your business visible on Google isn’t rocket science, but it does take a bit of effort. Setting up a Google Business Profile is one of the easiest (and free!) ways to boost your online presence and attract more local customers.
So, is your business ready to shine on Google? If not, what’s stopping you from taking that first step?
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