How To Add Contacts On HubSpot

How To Add Contacts On HubSpot



Adding contacts in HubSpot allows you to centralize and track customer information, ensuring that you have a complete view of your interactions and can deliver personalized and targeted communication.

In this guide, we will walk you through the process of adding contacts on HubSpot and share best practices to optimize your contact management efforts.

From manual entry to importing contacts from external sources, we will cover essential steps to ensure your contact database is up-to-date and reflects your target audience accurately.

By following these strategies, you can leverage HubSpot’s robust contact management capabilities to enhance customer relationships, streamline communication, and drive business growth.

How Do I Add Contacts on HubSpot?

Adding contacts in HubSpot allows businesses to centralize customer information, track interactions, and deliver personalized communication that resonates with their audience.

In this article, we will explore step-by-step techniques and best practices for adding contacts on HubSpot.

From manual entry to importing contacts from external sources, we will cover essential methods to ensure your contact database is comprehensive, organized, and ready for meaningful engagement.

By implementing these strategies, you can leverage HubSpot’s contact management capabilities to build and maintain a robust customer database, streamline your communication efforts, and ultimately drive business growth.

1. Manual Entry.

The simplest way to add contacts in HubSpot is through manual entry. Start by navigating to the Contacts section in your HubSpot account.

Click on “Create contact” and fill in the required contact details, such as name, email address, phone number, and any other relevant information.

Take advantage of custom fields to capture additional details specific to your business. Click “Save” to add the contact to your database.

2. Importing Contacts.

If you have a large number of contacts to add, importing them into HubSpot can save you time and effort.

HubSpot provides several options to import contacts, including CSV files, spreadsheets, or integration with other platforms.

To import contacts, go to the Contacts section and click on “Import.” Follow the prompts to select the file or integration method, map the fields to match HubSpot’s contact properties, and review the import summary before finalizing the process. This ensures a seamless transfer of your contacts into HubSpot.

3. HubSpot Forms.

HubSpot’s native forms allow you to capture contact information directly from your website visitors.

By creating custom forms with relevant fields, you can gather valuable data and automatically add new contacts to your database.

Embed the forms on your website pages or use HubSpot’s pop-up forms to capture contact details while visitors engage with your content. This method ensures accurate and consistent data collection without manual entry.

4. CRM Integration.

If you already use other CRM or contact management systems, integrating them with HubSpot can streamline the process of adding contacts.

HubSpot offers various integrations with popular platforms, enabling you to synchronize contact data across systems automatically.

By connecting your existing CRM with HubSpot, you can ensure that all contact information is consistently updated and accessible within your HubSpot account.

5. Lead Capture Tools.

HubSpot provides lead capture tools such as chatbots, live chat, and chat forms, which allow you to capture contact information during real-time interactions with visitors or potential customers.

Implement these tools on your website or within your marketing campaigns to gather contact details and add them directly to your HubSpot database.

This ensures seamless lead capture and enables you to engage with prospects effectively.

6. Regularly Update and Maintain.

Adding contacts is just the beginning; it’s crucial to maintain the accuracy and relevance of your contact database over time.

Regularly update contact information, segment contacts based on their characteristics or engagement levels, and keep track of any changes or updates in your customers’ profiles.

This ensures that your database remains up to date and enables you to deliver targeted and personalized communication.


Adding contacts in HubSpot is a fundamental step towards effective contact management and customer engagement.

By leveraging manual entry, importing contacts, utilizing HubSpot forms, integrating with other systems, and leveraging lead capture tools, you can build a comprehensive and organized contact database.

Regularly updating and maintaining your database ensures that you have accurate customer information for targeted communication and personalized marketing efforts.

Take advantage of HubSpot’s robust contact management features to optimize your CRM strategy, nurture valuable relationships, and drive business success.

What do you think?

Written by Udemezue John

Hello, I'm Udemezue John, a web developer and digital marketer with a passion for financial literacy.

I have always been drawn to the intersection of technology and business, and I believe that the internet offers endless opportunities for entrepreneurs and individuals alike to improve their financial well-being.

You can connect with me on Twitter


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